The popular AcctVantage Customer Care Program ensures that your system is always running smoothly. As a Customer Care Program member, you're always up to date, always supported and your costs are fixed and can be budgeted confidently.
Always Up To Date
Customer Care Program members receive--for FREE--every AcctVantage release. Regardless whether it's a minor tweak or a major new module, Customer Care Members never buy upgrades. Upgrades are always free to program members. It's that simple.
Always Supported
Customer Care Program members have access to AcctVantage telephone, fax and email technical support--for FREE. We want you running smoothly, so as a program member, you will always be able to get help if you have a problem. There is no per-call or per-hour charge for technical support for Customer Care Program members.*
Manageable, Fixed Cost
Customer Care Program fees are easy to manage and can be budgeted with confidence. Most program members choose a montlhy fee schedule, but that's up to you. Program members always know their costs well in advance, making budget decisions that much less uncertain.
Substantial Member Discounts
Customer Care Program members also get substantial discounts on all AcctVantage products and related services. Items such as additional user seats, training courses, consulting & feature development services are all charged at only 50% of the non-member rate for Customer Care members.
Priority Service
Customer Care Program members receive priority handling in every way with AcctVantage. Whether it's technical support, feature development, consulting service etc. you receive front-of-line privileges over non-members. This is just another way we can make sure we're doing a great job running your business.
We want to do a great job running your business. Customer Care Program membership provides the platform, tools and relationship that makes it happen.
* Within reason! We do have maximums, though they are quite high and exist simply to ensure we're available to help everyone.
